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'Dummy' models of the next iPhone are out in the wild — here's what Apple's iPhone 11 will likely look like (AAPL)

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iphone 11 dummy model

  • Apple's next iPhone, presumably called the iPhone 11, is expected to launch in September.
  • As we've seen in previous years, Apple fans and interested parties have created iPhone 11 dummy models based on descriptions from case manufacturers using rumored dimensions from the latest iPhone leaks and reports.
  • Assuming these dummy models are accurate — and they often are, since they're based on months of reports and rumors that point to the same general design — it'll be a bummer if Apple plays it safe by using the same basic iPhone design for the third year in a row.
  • Visit Business Insider's homepage for more stories.

As always, Apple has a new iPhone coming in September. And thanks to the cottage industry of iPhone-dummy-model-making and YouTubers who are happy to showcase these dummy designs in front of their massive audiences, we now have a pretty good idea of what the next iPhone will look like and feel like in person.

These dummy models, mind you, are based on months of reporting from various news outlets, as well as rumored device dimensions. It's only mid-July, but the design of Apple's next iPhone has likely been set for months now. Case manufacturers trying to get a jump on things often use the summer to start mass-producing accessories based on the rumored device dimensions in time for a September launch.

If you haven't seen the rumored design of the next iPhone yet, here's what to expect from Apple later this year.

SEE ALSO: Apple is having its most tumultuous year in over a decade — here are its biggest moves of 2019 so far

Several prominent tech YouTubers, including Marques Brownlee (aka MKBHD), Lewis Hilsenteger of Unbox Therapy, and Dave Lee, have gotten their hands on the iPhone 11 dummy models.



These dummy models come from China, though Brownlee was the only one who cited his source: His devices came courtesy of Sonny Dickson, a prolific product leaker in Australia who has been leaking photos of iPhone cases and dummy models for years now.



According to everyone with the dummy models, it looks as if Apple is once again preparing three new iPhones this year: the successors to the iPhone XR, XS, and XS Max.



Hopefully Apple drops the confusing Roman-numeral-and-letter name combination for its iPhones — lots of people still don't know how to pronounce XR and XS, though Apple insists it's "ten R" and "ten S"— and calls these phones the iPhone 11, 11R, and 11 Max.



By most accounts, the design of the iPhone will look like last year's phone, which looked like the prior year's phone. People may criticize Apple for essentially milking three products out of a single design.



The biggest and most obvious change, of course, is the rear camera system. By all accounts, Apple is incorporating a three-lens system, adding a super-wide lens for the first time. How it will use this new hardware to create novel software experiences is yet to be seen.



When you compare the iPhone 11 dummy models with the iPhone XS, it looks as if Apple is simply adding a super-wide camera to the existing infrastructure, which consists of a regular wide-angle lens and a telephoto lens for zooming.



Hilsenteger had a separate custom-made version of the iPhone 11 based on a set of dimensions and rumors he believes are more accurate. That phone's design looks somewhat different from the other dummy models.



The rear camera system on Hilsenteger's model looks as if it's actually more across the back of the phone and designed to be more seamless. The other iPhone 11 dummies appear to have a big black rear camera module, regardless of the rest of the phone's color.



The Apple blogger Benjamin Mayo said he thinks Hilsenteger's dummy phone lines up with past rumors and leaks and is in fact the real design of the iPhone 11. Of course, nothing is official until Apple reveals the design, likely in September.

Source: Twitter



The design of this phone is based on rumors and schematics from Steve Hemmerstoffer, aka OnLeaks, one of the most prolific smartphone leakers working today.



Hilsenteger's iPhone 11 dummy looks almost identical to a rendering from Hemmerstoffer published in January, based on rumors and leaked schematics.



When you compare Hilsenteger's iPhone 11 dummy with the other models floating around, you can see some other subtle differences. Aside from the rear camera system, it has a circular mute switch, a departure from the traylike switch.



While this new iPhone design may look slightly different from the past couple of years, here's hoping Apple adopts a more original design for the phone, which might support the new 5G wireless standard.



If you want to see these iPhone 11 dummy models in action, I highly recommend watching these videos. Here's Brownlee's ...

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... and Lee's ...

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... and Unbox Therapy's. We'll know for sure if any of these dummy models are accurate when Apple unveils its next iPhones in the fall.

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People say they still haven't received refunds from Jaclyn Hill's lipstick brand nearly one month after the YouTuber promised to give customers their money back

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jaclyn Hill

  • On Sunday, a Twitter user started a poll in which they asked people to vote on whether or not they received refunds from Jaclyn Cosmetics, a beauty brand created by YouTuberJaclyn Hill
  • Out of the 123 people who voted, 29% said they've gotten a refund from the brand. The remaining 71% of voters said they have yet to receive their money back.
  • INSIDER was not able to verify if every person that answered the poll responded honestly or was a Jacyln Hill customer seeking a refund, however others on Twitter have said they have not received a refund, too.
  • In late June, Hill said on Instagram that she'd be refunding every person who purchased her lipstick, which many said was contaminated and caused swelling and bumps.
  • Visit INSIDER's homepage for more stories.

Despite having deleted her social-media accounts, it seems YouTuber Jaclyn Hill is still being bombarded with complaints from people who say they purchased lipsticks from her brand, Jaclyn Cosmetics.

On Sunday, a Twitter user created a poll in which they asked people to vote on whether or not they've gotten refunds from Hill's brand. After more than 100 people voted, over 70% of participants said they have yet to receive their money back. 

INSIDER was not able to verify if every person that answered the poll responded honestly or was a Jacyln Hill customer seeking a refund, however others on Twitter have said they have not received a refund.

The accusations come nearly one month after Hill took to Instagram in June to promise that she'd refund every person who purchased lipstick from her brand.

More than 85 Twitter users said they have yet to receive a refund from Jaclyn Cosmetics

On Sunday, a Twitter user named Brit Clarke asked her followers if they'd received a refund from Jaclyn Cosmetics. She also included a poll where people could vote either "Yes I have" or "NOPEEEE!" 

"Just out of curiosity, has everyone received their refunds from Jaclyn Cosmetics' initial launch?" Clarke wrote.

The following day, Clarke followed up on her poll, saying that out of 123 votes, 71% of people said they did not receive a refund.

Speaking to INSIDER, Clarke said the results of her poll were "insanely disappointing."

"Out of 123 people that voted in my poll tweet, 71% have yet to receive their refunds," Clarke told INSIDER. "And the brand and owner have since ghosted the internet after announcing that all of their customers will be refunded without question three weeks ago."

"I can only imagine the percentage if thousands had replied," she said. "I will never support this brand again after seeing such disregard for their consumers and poor customer service."

While the poll voters are anonymous, other people on Twitter said they didn't receive a refund. Some also said they had to dispute the charge with their bank in order to get their money back.

 

Another person on Twitter said they received a refund after "a long time" and "a lot of complaining." 

Some people became so frustrated with the brand's refund process that they even suggested sending Jaclyn Cosmetics lipsticks to Hill's PO box, where she accepts gifts and fan mail from her followers.

 

Speaking to INSIDER, a Jaclyn Cosmetics customer said she hasn't received a refund after requesting one more than three weeks ago 

Kayla Burkentine told INSIDER that she's "always been a fan of Jaclyn Hill and her collaborations with Morphe," and purchased her lipstick in the hopes that they would be made with "the same quality and attention to detail."

"After ordering my lipstick, it took quite a while to be delivered, so I expected it to be worth the wait," Burkentine told INSIDER. "It clearly wasn't because I— just like many others — found a small black hair in my lipstick."

Burkentine said she became "really disappointed" after receiving her order, and even more so after Hill released a video titled "My Lipsticks" on YouTube, in which she said her products are safe to use.

Burkentine says that she has yet to receive her money back after requesting a refund more than three weeks ago.

"I felt like she was avoiding the problem for a while, and not giving any answers," Burkentine said of Hill. "In that video, she said that ALL customers would be receiving a refund and a new lipstick."

"Apparently, she isn't replacing lipsticks anymore, and I still haven't gotten a refund," she continued. "It's upsetting that a company doesn't stick to their word, especially when public health and safety are in jeopardy."

Jaclyn Cosmetics discussed its refund policy on Twitter in early July

On July 3, Jaclyn Cosmetics took to Twitter to address concerns from customers who asked for a refund.

"Still no refund?" a Jaclyn Cosmetics representative wrote on Twitter. "The team is working to resolve the following outstanding payments: PayPal refunds, chargebacks, partial refunds, customers who purchased with Visa gift cards or similar."

"Contact us with any questions at help@jaclyncosmetics.com," the tweet continued.

 

In response to the brand's tweet, many defended Jaclyn Cosmetics and its founder. Some also said they received a refund for their lipstick purchase.

On the brand's website, Jaclyn Cosmetics also asks customers to allow a week for refunds to return to their accounts.

"It can take up to 7 business days for your full refund to post back to your account," the website reads. "If you have any questions, please email me at help@jaclyncosmetics.com."

jaclyn cosmetics

 

Hill previously said she'd refund every person who purchased her lipstick

Nearly one month ago, in June, Hill addressed her lipsticks — which many say are contaminated and have caused lip infections— in a now-deleted Instagram story. She said in the video that she planned to "push back several launches" for her brand, and promised to refund every customer of Jaclyn Cosmetics.

"I have decided and made the decision to give every single person who purchased one of my lipsticks a full refund," Hill said. "I think that's the best thing I can do at this point. I know that there are a lot of people out there — it doesn't look like it on social media — but with all the emails in the back end, there's a lot of people who love their lipsticks."

Read more: YouTuber Jaclyn Hill says she'll refund every person who bought lipstick from her brand, but some people think the products need to be recalled altogether

"But I don't care if 195,000 people loved a lipstick," she continued. "If three people are having an issue, that's what's going to keep me awake at night. So it's really important to me that I make this right."

Please see link in bio for full details

A post shared by Jaclyn Cosmetics (@jaclynhillcosmetics) on Jun 22, 2019 at 3:35pm PDT on

 

Hill then said her refunds will include shipping and tax, and that customers "don't have to do anything" to get their money back.

"You guys don't have to do anything, there's no call to action," Hill said. "Even if you don't watch this story, or care, or you're just out there loving your lipstick, you're still going to receive a full refund."

"You'll receive an email in the next 24 hours letting you know your refund is being processed, and you'll have your money back in your bank account within seven business days," she continued.

On July 5, a representative for Jaclyn Cosmetics responded to a customer on Twitter regarding the brand's policy on not issuing replacement lipsticks and instead offering refunds.

"At this time we are unable to commit to a replacement date because we are working on finding a new lab partner to reformulate," the brand representative wrote in a tweet. "We will make it up to you as soon as we are able to though! Thanks for your patience."

 

Representatives for Jaclyn Cosmetics did not immediately reply to INSIDER's request for comment.

Have you had a negative experience with lipsticks from Jaclyn Cosmetics? Email akrause@insider.com.

Join the conversation about this story »

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A YouTube convention has a 'parents lounge' where chaperones can drink wine and escape the chaos

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  • VidCon is a YouTube convention where attendees under 16 years old must have a chaperone badge-wearing adult with them at the event. 
  • When the adults need a break of the constant screaming and meet-and-greet lines, they can escape to the 'parents' lounge' to drink, nap, do work, or all of the above.
  • Most parents come to VidCon to support their kids and help them meet their favorite influencers and YouTube stars, but oftentimes their kids just run around on their own while the parents patiently wait on the outside.

Tucked away inside a Marriott Hotel in Anaheim, there's a lounge where several people sit in silence and stare. Well, one man can't stare because every few seconds his eyes start to droop shut; he jolts himself awake right before falling out of his chair. Another woman is snuggled up with her shoes off, hoping to be as lucky as the man dozing off. Toward the back of the room, two hotel employees tend bar, selling liquor, wine, and beer. On the adjacent wall, two masseuses give massages to relax customers.

Everyone in the lounge has one thing in common: They're parents who have been dragged to VidCon by their kids. For VidCon attendees younger than 16, they must have a chaperone badge-wearing adult with them. But when those adults need a break from the TikTok-famous preteens and the thousands of fans screaming in excitement at the site of the Vlog Squad, they head to the parents' lounge to drink, nap, or work. Or all of the above.

"I wanted to smack the grilled cheese out of their hands and do it myself because I know how much money they're making from it."

Brian Roberts sits alone in the parents' lounge. He's visiting Anaheim from Colorado with his 14-year-old daughter and her friend. Right now, they're off doing whatever kids do at VidCon, something Roberts describes as "quite a spectacle."

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"It's amazing how big it is," he says. "It's not my thing, but I'm surprised at how famous some of these influencers are yet I don't know who any of them are."

He's attended some panels with his daughter—one about how being a YouTuber isn't always about doing crazy and outlandish things. The example the panel showed was how even making a grilled cheese can be good content for YouTube.

"I wanted to smack the grilled cheese out of their hands and do it myself because I know how much money they're making from it," he says. "But I look at the influencers and I know they've worked hard."

Kelly Kaeser from Moorpark is on the other side of the parents' lounge. He says he's finally given in to coming to VidCon with his 15-year-old daughter because he "knows she enjoys it."

This isn't his first year here, but it's his first year he's agreed to stay for three of the four days. He says his daughter has met friends at VidCon and while she is off with friends, he's able to sit in the parents' lounge and sip on red wine while working remotely from his laptop.

"I love that my daughter loves it," he says.

Not all parents are as relaxed. Next door at the Anaheim Convention Center, where most of VidCon takes place, a man with a chaperone badge sits on a bench with his arms crossed. He's so cranky, he shoos me away before I can even ask any questions. Elaina Guitierrez, however, is happy to talk. She stands near a wall, texting her 15-year-old daughter trying to get her whereabouts. She says her daughter is "chasing all of her favorite influencers." Guitierrez doesn't watch any YouTube and says VidCon isn't exactly her cup of tea. In fact, the whole influence thing kind of saddens her. While she's braved VidCon, she says several kids have bumped into her, stepped on her feet, but not one has offered a "sorry" or "excuse me."

GettyImages 1161682386 (1)

Inside the large expo room in the convention center, hundreds of brands have set up booths with merchandise and interactive photo oops. Dawn Billings sits with her back against the wall while her 13-year-old son makes his way around the room. She and her son came all the way from northern Michigan and this, plus Disneyland, is her family's summer vacation this year. Billings doesn't watch YouTube or TV, but she says she's here for her son.

Neida Gardea and Marisela Torres are lucky because they have each other. The two friends are at VidCon with a 16-year-old, 15-year-old, and three 12-year-olds. They laugh and chat as they make their way to a panel. They can't exactly remember what panel they're headed to as they snack on their acai bowls because VidCon is more for their kids. They've spent the majority of VidCon shopping and eating while their kids are meeting their favorite influencers.

"VidCon is good because the kids love it," Gardea says.

Join the conversation about this story »

NOW WATCH: Stewart Butterfield, co-founder of Slack and Flickr, says 2 beliefs have brought him the greatest success in life

The PlayStation 5 and Xbox 'Project Scarlett' don't arrive until 2020, but one YouTuber already built them

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Austin Evans / PlayStation 5 / Xbox Project Scarlett

SEE ALSO: We already know a surprising amount about the PlayStation 5 and next Xbox — here's how the 2 consoles compare

Join the conversation about this story »

NOW WATCH: Why Apple's Mac Pro 'trash can' was a colossal failure

'It’s our past experiences and fears that cloud even our best intentions': The father who called 911 on a black man apologizes for his actions

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viral video 911 call

  • Christopher Cukor, a YouTube executive who identified himself as the man who called 911, wrote in a Medium post about the confrontation with Wesly Michel, who was waiting outside of Cukor's apartment building for a friend.
  • Cukor wrote that his father was murdered by a trespasser outside of his home, who he had confronted alone, and thus he felt it was necessary to "get help" once the encounter turned "confrontational."
  • Cukor acknowledged in his post that there is a "terrible pattern of people calling the authorities regarding people of color for no other reason than their race," and did not intend to "echo that history."
  • Visit INSIDER's homepage for more stories.

The father who called 911 on a black man from a viral Facebook video apologized for his actions, saying that he did not intend to make him "feel unfairly targeted due to his race."

Christopher Cukor, a YouTube executive who identified himself as the man who called 911, wrote a Medium post about the confrontation with Wesly Michel, who was waiting outside of Cukor's apartment building for a friend.

"I noticed Wesly Michel caught the door and entered the building without using the callbox. I did what came naturally and asked where he was going," Cukor wrote. "I want to be clear on this point, this is something I do regularly, regardless of who the other person is."

Cukor wrote that the "complexity" of the situation is attributed to his "unique history." His father was murdered by a trespasser outside of his home, who he confronted alone, and thus he felt it was necessary to "get help" once the encounter turned "confrontational" for his safety, as well as the safety of his child and the apartment building.

He also added that he had encountered trespassers in his building and robbed "several times." He wrote that it was a common occurrence in San Francisco, and "the bad actors are all different colors."

"I believe people are good at heart," Cukor wrote. "It's our past experiences and fears that cloud even our best intentions."

Read more:A viral video shows a crying boy begging his father not to call the police on a black man for visiting a friend at a San Francisco apartment building

Michel, a 35-year-old software engineer, recorded the video and shared it on Facebook to protect himself and support his story if police get involved, CNN reported. It has since garnered over 1.6 million views.

Michel told CNN that the incident "mirrors the experience that African Americans endure daily where we are questioned on whether we belong."

In an interview with CNN's Don Lemon on Tuesday night, Michel responded to Cukor's Medium post, saying he was sorry for what happened to his father and understands that he was "traumatized" by his past experience.

However, Michel noted that it's "very important that people take those experiences and learn from them, not to impose those ideas and that sensitivity amongst people you don't know." 

Michel also said that his personal experience as an African America included being stopped and harassed at stores, approached police officers, or people approaching him at his apartment complex randomly telling him that he didn't belong there.

"My responsibility is not to make everyone around me feel comfortable," Michel explained to Lemon. "I should be able to walk around freely and not feel that I should constantly prove that I am not a threat."

Cukor acknowledged in his post that there is a "terrible pattern of people calling the authorities regarding people of color for no other reason than their race," adding that it was "the last thing [he] ever intended was to echo that history — and I'm sorry my actions caused Welsy to feel unfairly targeted due to his race."

Michel said in the interview with Lemon that it's important for people to recall past confrontations between police and black individuals where the outcome has been fatal.

"When you call a police officer on an African American male, it's completely different than someone calling a police officer on someone else, because to me, that's a death threat," Michel said. "I would simply be another hashtag in the news or Twitter."

Join the conversation about this story »

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Trump is inviting his favorite right-wing meme maker and an alt-right cartoonist to a social media summit where Twitter and Facebook are barred

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Trump

  • President Trump is expected to host a number of controversial right-wing media personalities at the White House Thursday for a social media summit.
  • Social media giants Facebook and Twitter will not be represented at the event. 
  • President Trump has in recent months accused social media companies of censoring right-wing voices on the platforms, an accusation both Facebook and Twitter deny.
  • Visit Business Insider's homepage for more stories.

President Donald Trump is facing criticism for hosting controversial right-wing social media personalities and propagandists at a media summit at the White House Thursday that will feature no representation from Twitter or Facebook. 

Some of those attending have posted copies of their invites on Twitter, including a pro-Trump activist known as Carpe Donktum, who creates bizarre memes mocking the president's opponents and praising the president.

Trump has shared several of Carpe Donktum's videos on Twitter, including posts trolling Democratic presidential candidate Joe Biden over allegations of inappropriate touching, and another mocking Democrats for their reactions to Trump's State of the Union address.

Read more: Trump threatens to sue Facebook and Google and rails against big tech companies for being 'totally biased'

Among others who have announced their invitation to attend are Ben Garrison, whose cartoon of former national security adviser HR McMaster was denounced as "blatantly anti-Semitic" by the Anti-Defamation league, and right-wing conspiracy theorist and internet personality Bill Mitchell.

Mitchell has supported the "Q Anon" conspiracy theory alleging that senior Democrats abuse children and are engaged in a clandestine plot to unseat Trump. 

According to liberal media watchdog Media Matters, also in attendance will be representatives from right-wing organisations including Prager University, which produces controversial videos on topics including abortion, Islam and gun rights from a right-wing perspective. 

Dennis Prager, the founder of the channel, is currently embroiled in a legal battle with YouTube and Google, which he accuses of censoring his material. 

In a statement to the Washington Post, White House spokesman Judd Deere said the administration decided to convene the conference because "thousands" of Americans across the political spectrum are being affected by online bias. He said Trump "wants to engage directly with these digital leaders in a discussion on the power of social media."

The White House did not immediately respond to a request for a full list of attendees from Business Insider. 

Donald Trump Mark Zuckerberg

Last week, CNN reported that social media giants including Facebook and Twitter have not been invited to the summit. President Trump has in recent tweets accused the companies of censoring conservative voices.

In recent months far-right activists including conspiracy theorist Alex Jones and troll Milo Yiannopoulos have been removed from platforms for allegedly promoting hate speech, as social media companies come under pressure to halt the spread of violent content and disinformation.

The president himself has been accused of breaching Twitter's rules by using the platform to insult enemies, and in June the platform said it would begin labelling tweets by the president and other politicians that break its rules. Tweets will not be deleted, however.

Social media companies have repeatedly denied accusations of political bias against Trump. 

According to research by Axios published Wednesday, the most popular stories on social media about the Democratic presidential candidates in 2020 are generally published by right-wing media outlets. 

Join the conversation about this story »

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Some top YouTube stars applauded the company's change to its copyright infringement tools

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Susan Wojcicki

  • Some prominent YouTube influencers are praising the company after its latest update, which included new tools to make it easier for creators to identify flagged copyrighted material in videos. 
  • Before the update, creators had to search through videos to pinpoint the potential infringement. Now, a new time stamp feature identifies the policy violation.
  • YouTube stars like Philip DeFranco and Mr. Beast applauded the company on Twitter in reaction to the update. 
  • Visit Business Insider's homepage for more stories.

Some top YouTube creators, including a few with over 20 million subscribers, praised the company after it released its latest update on tools to fight copyright infringement. 

Before the update, creators couldn't tell which specific part of a video was flagged for having potentially copyrighted material. That meant these creators had to search through the video to find where it violated YouTube's policy. With this update, time stamps will pinpoint what section of the video creators should change, which they can then edit directly on YouTube. These changes were outlined in a company blog post on July 9.

Here are a few of the notable names that commented on the change:

Philip DeFranco, known for his channel The Philip DeFranco Show with 6 million subscribers on YouTube, tweeted, "Oh woah! A genuinely good change, if it works as explained." 

Known online as "Mr. Beast," Jimmy Donaldson, who has 21.5 million YouTube subscribers, tweeted, "Thank you! It sucks how much money we've lost up to this point but I'm glad you finally fixed the biggest issues! I love you" 

 

British YouTube personality, Daniel Robert Middleton, known online as DanTDM with 21 million YouTube subscribers tweeted, "This is great progress good job!"

Join the conversation about this story »

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People are drinking an Instagram star's $30 bathwater and calling it 'salty' and 'candy-like'

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Instagram star Belle Delphine recently made waves for selling her bathwater online for $30 a bottle. The product's description states that  "this water is not for drinking and should only be used for sentimental purposes," but that isn't stopping people from taking a sip.

YouTuber Pyrocynical reached out to Delphine, 19, for a jar of the sold-out bathwater, and she sent him one right away. He decided to ignore the product's warning label and drink it on camera in a video posted on Sunday.

 

"It's so salty," he said when sniffing the bathwater. "That's definitely been in a bath, 100%, that is rotten, that is stagnant water."

He then goes on to actually drink the water, which he immediately spits out. When he finally takes a gulp, his reaction is less than enthusiastic.

"Thank God we have free healthcare over here because I'm going straight to the doctor's after this video," the UK-based YouTuber says before taking another sip. "I feel really sick right now." 

Read more: An Instagram star put her own bathwater up for sale for $30 a bottle, and it sold out in 3 days

i am now selling my BATH WATER for all you THIRSTY gamer boys 💦 check out my new shop where im selling stuff for you!! www.belledelphinestore.com

A post shared by Belle 19 (@belle.delphine) on Jul 1, 2019 at 3:11pm PDT on

 

Journalist Charlie Nash wrote about his experience drinking the bathwater on Spectator, and had a slightly different take. 

He says he received an e-mail after placing the order from Delphine asking him to reply that he understood that "the water should not be consumed, poured upon my body or opened should the seal be broken." 

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Nash finally received the package days later, and he was initially struck by the "murky appearance" of the water and its "strange smell." 

Upon tasting the water, he wrote that it had a "sweet candy-like taste with traces of salt." He also wrote that his stomach started to hurt moments later, though he told INSIDER he's feeling better now. 

"Didn't feel too great after drinking it yesterday," Nash told us. "But I'm doing OK today."

Nash says he still wouldn't recommend actually consuming the bathwater even though his side effects didn't last.

"All in all, I wouldn't recommend others to drink any of Belle Delphine's bathwater, because it can make you feel a bit sick," he told us. 

Read Nash's full review on Spectator.

Delphine and Pyrocynical did not immediately respond to INSIDER's request for comment.

Join the conversation about this story »

NOW WATCH: Instagram-famous artist turns her face into a work of art


Bella Thorne lashed out at ex girlfriend Tana Mongeau, saying she 'broke girl code' and 'dated me for Twitter'

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Bella Thorne Tana Mongeau

  • YouTuber Tana Mongeau and actress Bella Thorne broke up in February, but have always claimed there is no bad blood between them.
  • This seems to have changed since Thorne tweeted the pair are "no longer good" and Mongeau "broke girl code" on Wednesday night.
  • Mongeau responded, saying she had no idea what she had done wrong. Soon afterward, the pair seemed to take the argument offline.
  • Things have seemed good between the two, even though Mongeau recently got engaged to fellow controversial YouTuber Jake Paul.
  • Mongeau was also recently spotted out for dinner with Thorne's other ex-partner — rapper Mod Sun.
  • Visit INSIDER's homepage for more stories.

When YouTuber Tana Mongeau and actress Bella Thorne broke up in February, they both made it clear there was no bad blood between them. But that all seems to have changed since Thorne tweeted that the pair are "no longer good" on Wednesday night.

Thorne said Mongeau "broke girl code" and she is "over it."

Mongeau responded with "?????", apparently having no idea what Thorne was referring to.

"Imagine taking every time ur mad at me to twitter but then telling ppl how much u care about me...................." she tweeted back. "wtf is this b :/"

The exchange continued, but the following tweets have now been deleted. Thorne told Mongeau "U legit started dating me for twitter.. how about u answer ur phone and talk to me instead of being on Twitter."

Mongeau responded asking what Thorne was doing and she had no idea why she was mad.

"I've been texting you every minute since you tweeted, and for you to be tweeting me something as hurtful as saying I dated you for Twitter is literally fucking nuts & if you honestly think that damn i lost you," she wrote.

Tana Mongeau Bella tweet

Read more: The whirlwind romances and breakups of YouTube stars fuel our appetite for increasingly extreme and dramatic online entertainment

Since this exchange, Mongeau and Thorne appear to have taken the argument offline. Things have seemed good between the two, even though Mongeau recently got engaged to fellow controversial YouTuber Jake Paul.

When Thorne heard the news, she posted two photos on her Finstagram— and alternative Instagram account called "thatweirdbitchbella"— of her crying with the caption "When ur ex gets engaged," followed by 35 sobbing emojis.

When ur ex gets engaged 😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭

A post shared by Thatweirdbitchbella (@thatweirdbitchbella) on Jun 24, 2019 at 4:14pm PDT on

It appeared to be a joke, because she had also shared a photo of her kissing Mongeau a few hours later, wishing her a happy birthday and calling her a "special girl."

Through thick and thin😭🤧 I love you tana happy bday you beautiful beautiful special girl

A post shared by BELLA (@bellathorne) on Jun 24, 2019 at 11:34am PDT on

Mongeau was also present when Thorne appeared on Logan Paul's podcast "Impaulsive," where she opened up about her history of being sexually abused when she was growing up. The pair joked together, so it looked like they were still getting along fine.

However, Thorne did call out Mongeau for her photo-editing on Instagram, signaling it as part of a bigger problem around young people's self-esteem.

"With Instagram, they should really snap down — sorry Tana — on FaceTune and Photoshop," she said.

mineeee

A post shared by tanamongeau (@tanamongeau) on Sep 24, 2017 at 12:03pm PDT on

Also, on Monday, Mongeau was photographed going out for dinner with Thorne's other ex-partner — rapper Mod Sun.

The Daily Mail reported they were spotted leaving a restaurant in Hollywood together, and drove away in Mod Sun's orange convertible.

Join the conversation about this story »

NOW WATCH: Nxivm leader Keith Raniere has been convicted. Here's what happened inside his sex-slave ring that recruited actresses and two billionaire heiresses.

Meet the interabled YouTuber couples teaching viewers that people with disabilities need love, sex, and intimacy like anyone else

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Shane Hannah

  • There are many misconceptions about people with disabilities and their relationships, including that they don't need physical intimacy as everyone does.
  • These three couples on YouTube are sharing their lives with the world to fight the ignorance around interabled relationships.
  • Squirmy and Grubs, Roll with Cole & Charisma, and The Life of K&K share videos with their subscribers about their daily life and answer questions from viewers about their relationships.
  • Caregiving, such as help with eating, washing, and using the bathroom, is a part of their routines, and they say it makes their bonds stronger, not weaker.
  • They want others to see that they are just like other couples, but they also realize their differences and challenges are what make them extraordinary.
  • Visit INSIDER's homepage for more stories.

Shane Burcaw has hundreds of thousands of followers on his blog. He's written three books and cofounded a successful nonprofit. But that doesn't stop waitstaff from assuming his girlfriend is going to order his food for him.

"The crap I get in society has happened to me my whole life," Shane told INSIDER, so he's pretty much gotten used to it.

Shane and Hannah Aylward, his new fiancée, are an interabled couple: Shane has a condition called spinal muscular atrophy, a type of muscular dystrophy that means his muscles are incredibly weak, while Hannah is able-bodied.

This tends to mean strangers assume that Hannah is Shane's nurse and that he can't think or speak for himself. In public, this means he's often handed children's menus and laughed at when he asks for a beer.

To fight the illusion that people with disabilities aren't functioning members of society, Shane and Hannah make videos on their YouTube channel, Squirmy and Grubs, which has more than 420,000 subscribers.

"Squirmy and Grubs are our nicknames for each other," Hannah said. "We've had them since really early on in our relationship. I'm Squirmy — Shane called me that because I squirm around in bed a lot when I'm sleeping. I just move a lot, and that annoys him."

"That's an understatement," said Shane, nicknamed Grubs because of his "sweaty-hand problem."

Shane and Hannah's story: 'She helps me lift my beer to my mouth — but it doesn't take away from the love'

Shane and Hannah started making videos because they thought it would be a fun hobby to document their lives. Plus, Shane already had hundreds of thousands of followers on his blog, Laughing at My Nightmare, which is also the name of his first book of autobiographical essays. So he figured people were curious enough to watch.

But when the channel started growing beyond what they ever thought it would, Shane and Hannah had to think more about what they wanted people to take away from their videos.

"It really became normalizing our kind of relationship and showing that people with disabilities can have happy, successful lives," Hannah said.

"We're more focused in our message nowadays," Shane added. "We want to make sure we're giving off a good message about disability."

Hannah is Shane's primary caregiver, meaning she helps him get up, get washed, and use the bathroom in the mornings and assists him with eating and drinking. Shane's condition means he can't do these things himself.

But other than the extra help, they're like any other couple — and that's what they hope people see in their videos.

"There are a lot of stigmas and misunderstandings of disability in our society, and a lot of that comes from a lack of experience with it," Shane said. "We do things a little bit differently — like she helps me lift my beer to my mouth — but it doesn't take away from the love and the adventure and the excitement of our life."

Read more:The world's biggest YouTube stars told us they're burning out because of the unrelenting pressure to post new videos

One particular area of curiosity is what goes on in their bedroom. Shane said this is probably because a lot of people assume that having a disability means there's no possibility of intimacy.

Shane and Hannah don't talk explicitly about their sex life too much on their channel, as it's nobody else's business. But in Q&As and in Shane's books, it's clear that sex is as important to their relationship as anyone else's.

"People comment and say, 'I could never do that, because I need a sex life,' stuff like that," Hannah said. "People think that when you have a disability you can't have sex or don't want to or whatever."

In Shane's book "Strangers Assume My Girlfriend Is My Nurse," he talks about the ways they get around the obstacles of sex to find a way that's effective and enjoyable for them. Quite simply, they "make it work."

Shane and Hannah

The Squirmy and Grubs channel is predominantly a positive place, with thousands of people commenting on how much they enjoy watching Shane and Hannah's daily lives. But they also experience some hate and negativity, the curse of the public eye.

They said they receive messages from people who say their relationship is fake and who can't comprehend the idea of caregiving and intimacy existing in the same universe.

"We would have to be tricking our entire families," Hannah said, alluding to one of the weirder conspiracy theories about her choosing to be with Shane: that his family is on the Forbes list.

"People also use the fact that I've written about previous girlfriends as, like, evidence that all of this is fake," Shane said. "As if I've been planning it. Like I'm going to hire a series of women to pretend to be with me, then I'm going to move to Minnesota and live with one of them, then propose to her."

She said yes, and I’m now officially the happiest guy in the world. I love you @hannahayl

A post shared by Shane Burcaw (@shaneburcaw) on Jun 15, 2019 at 6:33pm PDT on

Shane said that he struggled with a burden complex for most of his life but that with Hannah he no longer feels as if caring for him will scare her away. He said that in the beginning he overapologized for needing her help, but after three years of Hannah being "amazingly reassuring," he's let the complex go.

"People in my life before had been like, 'Don't worry, this isn't bothering me,' and it never really felt like the truth," Shane said. "But with Hannah it did. And I feel much more comfortable with my disability in the three years that I've known Hannah, and I owe a lot of that to her."

So rather than letting the negativity in the comments get them down, Shane and Hannah use it as motivation to continue to challenge the ignorance.

"All those comments say is that there are still uninformed people out there, and so that's more reason for us to help them," Shane said.

Cole and Charisma's story: 'Being a man is not about your body and what you can do physically — it's a lot more than that'

Cole Sydnor and Charisma Jamison are also spreading the story of their interabled relationship with their YouTube channel, Roll with Cole & Charisma, which has about 170,000 subscribers.

Cole jumped into Virginia's James River in 2011, shattering his vertebrae and severing his spinal cord. This resulted in quadriplegia, meaning he is paralyzed from the chest down and doesn't have any function in his fingers. So while Cole can move his arms and get around by himself in his wheelchair, Charisma is also his caregiver.

Like Shane, Cole shows people how he lives his life, going on adventures and trying things he didn't do even before his injury.

"I think people also assume that because I have a disability everything is, like, exponentially more difficult and that we're not able to do a ton of things," Cole told INSIDER. "There may be a degree of truth to that, but the bottom line is we're able to do almost everything we want to do, and it's not too much more difficult."

It just takes a bit more planning, he said, "but it doesn't detract from the quality of our lives at all."

Cole and Charisma

One of the best parts of sharing their lives is the messages they get from others, especially young people who have had a spinal cord injury, Cole said. Many have said that before watching Cole and Charisma's videos they feared that dating was too difficult and finding love was impossible.

"Because they had watched our videos and seen the love in our relationship and what we have for each other, they were motivated or inspired to go out and put themselves out there again and knew that one day they'll be able to find someone themselves," Cole said. "I mean, that's beautiful. That's what you want to see."

Cole struggled with these feelings after his injury, which happened when he was only 16. He said he didn't date for a long time because he didn't have the confidence that he would be attractive to somebody.

"It wasn't something that I focused on and just wasn't something that I prioritized," he said. "So in that sense, I just kind of repressed it, and I didn't feel like I was missing out on anything."

Cole said that before his injury, all he did was "chase after girls." But he lost that after the accident, possibly because a lot of a teenage boy's masculinity is tied up in athleticism and physique.

"When you have a spinal cord injury, both of those things are rapidly lost, and so in a sense you feel like your masculinity is as well," he said. "When you grow up a little bit, you mature some, and you realize being a man is not about your body and what you can do physically — it's a lot more than that."

He finally reached that point shortly before he met Charisma, he said, and was "able to gain that confidence back to go and find a beautiful woman."

Cole and Charisma want to spread as much positivity as they can, but that doesn't make them immune to strangers' assumptions about them.

"People either say, 'Oh, Charisma, you have such a big heart, you're such an angel,' but I don't have a bigger heart than anyone else because I decided to be with Cole," Charisma said. "He's a person first, and I see him as a man, not as a wheelchair. It's just a really weird comment to me."

Cole and Charisma

Cole met Charisma when she was working in Virginia at the Sheltering Arms center, which treats people who need rehabilitation after spinal cord injuries and strokes. Charisma believes this helped her understand Cole's injury better, but with everything else she wanted to know, she simply asked him. Communication is vital, as it is for every couple.

With interabled relationships, it's much more likely that a breakdown in honesty and trust, rather than the extra work of caregiving, will signal the end.

No relationship is perfect, and interabled couples also experience tough times, though their challenges are more likely to include problems with finding somewhere accessible to live, worries about insurance costs, and some extra planning.

Read more:People are sharing photos proving that you can be 'disabled and happy' — and the internet is loving it

That's why when Dr. Phil said on his show earlier this year that "100 out of 100" relationships that involve caregiving will fail, Cole and Charisma decided to speak out with a video titled "Dear Dr. Phil, #100outof100." They asked other interabled couples to send in their videos explaining why they were "one of the hundreds that will not fail."

"I couldn't believe it when I heard that," Cole said of Dr. Phil's comment. "Being entrenched in the community as we are, we know so many successful relationships that involve caregiving. And I just couldn't believe he said it."

They said that rather than dooming them to fail, caregiving makes a couple's bond stronger.

"How can you deny a woman is dating someone with a disability when she is standing there with happy tears sliding down her face because she was just proposed to?" Cole said. "There's no denying that love."

Kevin and Kassy's story: 'I got her back 100% like I know she's got mine'

In 2012, Kevin Ortiz attempted to take his own life and shot himself in the chest. He told his story in an emotional YouTube video in November.

He's now incredibly happy with his fiancée, Kassandra Garibay, who helps him with caregiving as he is paralyzed from the waist down and uses a wheelchair. They post videos of pranks and challenges, as well as vlogs of their daily life, on their YouTube channel, The Life of K&K, which has more than 36,000 subscribers.

Kevin and Kassandra dated in high school but broke up when Kassandra moved back to California after graduation. Years later, after Kevin's accident, they reconnected. Kevin said he believes Kassandra is the one who got him out of his "funk" and back to the person he is. Now they are planning to get married.

"The way she gets me out of my comfort zone makes me happy," Kevin told INSIDER. "We know 100 out of 100 times I can count on her, and vice versa I know she can count on me.

"I got her back 100% like I know she's got mine."

How many Rubber Bands can pop a Watermelon 🍉?🤔

A post shared by 🌌🌌KevPlayTooMuch (@kevplaytoomuch) on Jul 4, 2019 at 12:04pm PDT on

After he came out of the hospital, Kevin struggled with wanting to leave the house. He said that during this time his mind was his "own worst enemy."

"You might not want to go places. You might not want to do things. I've been there," he said.

But slowly, Kassandra encouraged him to try more and more things, and he eventually caved. Now they can't stop traveling and looking for something new.

"When you can actually do all this, you think you can't do it," he said, "but in reality, you probably just have never tried it."

Kevin Kassy

When he was learning more about being in a wheelchair, Kevin turned to YouTube to find information. That's what he hopes others do with his videos.

"It really worked for me," he said. "So it's pretty much like passing on that knowledge to people who can use it also."

Kassandra said women often get in touch with her with questions too, asking about what it's like dating someone in a wheelchair.

"They give me their little story, and I respond to them, and it's kind of crazy because they contact me and just let me know," she said. "It's just cool to connect with people in the same kind of relationship."

She said she wants people who watch their videos to realize that an interabled couple can do what any other couple can do — go to the movies, visit the beach, and have a fulfilling, intimate relationship.

"You shouldn't look at it any different from another couple," she said. "Because at the end of the day it's about being in a relationship and being with someone who you love."

Kevin Kassy

Kevin and Kassandra agree that communication is what makes their relationship work. Kevin said he always tries to say what's on his mind rather than hold it in.

"I find it's better to talk it out and express yourself," he said. "She's the person I want to be with for the rest of my life, so I should feel comfortable sharing everything with her."

'I just feel grateful. I feel grateful to have you.'

As the saying goes, you never know who you're going to fall in love with. People in interabled relationships are attracted to each other for the same reasons anybody is, like a good sense of humor, shared values, a nice smile, or an enviable drive to succeed.

Hannah emailed Shane late one night because she saw a YouTube video about him on the channel SoulPancake — a strange decision, she said, because she normally never does things like that.

"I think it was his sense of humor," she said. "He seemed really smart, and he was really funny, and he was talking about things that I found interesting. Then I looked at his blog and saw he was an amazing writer, so I was reading that for about an hour before I emailed him."

Shane said that he responded because Hannah "had a way of phrasing everything that I was just completely, immediately in love with," and that since then he has fallen further in love with her wit, her sarcasm, and the fact they never get tired of each other.

"And she's able to lift me," he said with a laugh.

Read more:The whirlwind romances and breakups of YouTube stars fuel our appetite for increasingly extreme and dramatic online entertainment

For Cole and Charisma, it was their desire to be positive that brought them together.

"Charisma is always pushing me out of my comfort zone, and that's something I really needed," Cole said. "I can just sit in the house all day and read and be content, but that doesn't mean I'm living a full life. So Charisma helps me to live that full life."

Kassandra said she is simply happy that she gets to do things with Kevin because she knows he could have died in 2012 and she never would have gotten the chance to find him again.

"I just love sharing those experiences with you, because he's just the best," she said. "It's just fun to have you along and live life ... I just feel grateful. I feel grateful to have you."

Not ordinary, but extraordinary

There's a joy to be found in realizing its OK to be different. Cole and Charisma, when asked if they want to be seen as a "normal" couple, said they think it's fine to have labels like "interabled."

"I think this society tries to be so politically correct and not give people labels, but that makes it sound like it's such a bad thing, and it's not," Charisma said. "Because with these labels we're able to bring people in those situations to our channel and help them learn."

Cole added that being afraid to mention what's different about their relationship can sometimes detract from what makes it special.

"I have no shame in my disability. I'm proud in my disability, and I'm immensely proud of Charisma and our interabled relationship," he said. "I'm proud of all of it."

He said that their relationship is extra special in a lot of ways because of what they go through — and that if anything, that should be celebrated.

"So sometimes it bothers me when people say, 'You're just normal people,'" he said. "I say, 'Well, I think we're pretty extraordinary.'"

Join the conversation about this story »

NOW WATCH: The US women's national team dominates soccer, but here's why the US men's team sucks

'Dummy' models of the next iPhone are out in the wild — here's what Apple's iPhone 11 will likely look like (AAPL)

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iphone 11 dummy model

  • Apple's next iPhone, presumably called the iPhone 11, is expected to launch in September.
  • As we've seen in previous years, Apple fans and interested parties have created iPhone 11 dummy models based on descriptions from case manufacturers using rumored dimensions from the latest iPhone leaks and reports.
  • Assuming these dummy models are accurate — and they often are, since they're based on months of reports and rumors that point to the same general design — it'll be a bummer if Apple plays it safe by using the same basic iPhone design for the third year in a row.
  • Visit Business Insider's homepage for more stories.

As always, Apple has a new iPhone coming in September. And thanks to the cottage industry of iPhone-dummy-model-making and YouTubers who are happy to showcase these dummy designs in front of their massive audiences, we now have a pretty good idea of what the next iPhone will look like and feel like in person.

These dummy models, mind you, are based on months of reporting from various news outlets, as well as rumored device dimensions. It's only mid-July, but the design of Apple's next iPhone has likely been set for months now. Case manufacturers trying to get a jump on things often use the summer to start mass-producing accessories based on the rumored device dimensions in time for a September launch.

If you haven't seen the rumored design of the next iPhone yet, here's what to expect from Apple later this year.

SEE ALSO: Apple is having its most tumultuous year in over a decade — here are its biggest moves of 2019 so far

Several prominent tech YouTubers, including Marques Brownlee (aka MKBHD), Lewis Hilsenteger of Unbox Therapy, and Dave Lee, have gotten their hands on the iPhone 11 dummy models.



These dummy models come from China, though Brownlee was the only one who cited his source: His devices came courtesy of Sonny Dickson, a prolific product leaker in Australia who has been leaking photos of iPhone cases and dummy models for years now.



According to everyone with the dummy models, it looks as if Apple is once again preparing three new iPhones this year: the successors to the iPhone XR, XS, and XS Max.



Hopefully Apple drops the confusing Roman-numeral-and-letter name combination for its iPhones — lots of people still don't know how to pronounce XR and XS, though Apple insists it's "ten R" and "ten S"— and calls these phones the iPhone 11, 11R, and 11 Max.



By most accounts, the design of the iPhone will look like last year's phone, which looked like the prior year's phone. People may criticize Apple for essentially milking three products out of a single design.



The biggest and most obvious change, of course, is the rear camera system. By all accounts, Apple is incorporating a three-lens system, adding a super-wide lens for the first time. How it will use this new hardware to create novel software experiences is yet to be seen.



When you compare the iPhone 11 dummy models with the iPhone XS, it looks as if Apple is simply adding a super-wide camera to the existing infrastructure, which consists of a regular wide-angle lens and a telephoto lens for zooming.



Hilsenteger had a separate custom-made version of the iPhone 11 based on a set of dimensions and rumors he believes are more accurate. That phone's design looks somewhat different from the other dummy models.



The rear camera system on Hilsenteger's model looks as if it's actually more across the back of the phone and designed to be more seamless. The other iPhone 11 dummies appear to have a big black rear camera module, regardless of the rest of the phone's color.



The Apple blogger Benjamin Mayo said he thinks Hilsenteger's dummy phone lines up with past rumors and leaks and is in fact the real design of the iPhone 11. Of course, nothing is official until Apple reveals the design, likely in September.

Source: Twitter



The design of this phone is based on rumors and schematics from Steve Hemmerstoffer, aka OnLeaks, one of the most prolific smartphone leakers working today.



Hilsenteger's iPhone 11 dummy looks almost identical to a rendering from Hemmerstoffer published in January, based on rumors and leaked schematics.



When you compare Hilsenteger's iPhone 11 dummy with the other models floating around, you can see some other subtle differences. Aside from the rear camera system, it has a circular mute switch, a departure from the traylike switch.



While this new iPhone design may look slightly different from the past couple of years, here's hoping Apple adopts a more original design for the phone, which might support the new 5G wireless standard.



If you want to see these iPhone 11 dummy models in action, I highly recommend watching these videos. Here's Brownlee's ...

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... and Lee's ...

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... and Unbox Therapy's. We'll know for sure if any of these dummy models are accurate when Apple unveils its next iPhones in the fall.

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People say they still haven't received refunds from Jaclyn Hill's lipstick brand nearly one month after the YouTuber promised to give customers their money back

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jaclyn Hill

  • On Sunday, a Twitter user started a poll in which they asked people to vote on whether or not they received refunds from Jaclyn Cosmetics, a beauty brand created by YouTuberJaclyn Hill
  • Out of the 123 people who voted, 29% said they've gotten a refund from the brand. The remaining 71% of voters said they have yet to receive their money back.
  • INSIDER was not able to verify if every person that answered the poll responded honestly or was a Jacyln Hill customer seeking a refund, however others on Twitter have said they have not received a refund, too.
  • In late June, Hill said on Instagram that she'd be refunding every person who purchased her lipstick, which many said was contaminated and caused swelling and bumps.
  • Visit INSIDER's homepage for more stories.

Despite having deleted her social-media accounts, it seems YouTuber Jaclyn Hill is still being bombarded with complaints from people who say they purchased lipsticks from her brand, Jaclyn Cosmetics.

On Sunday, a Twitter user created a poll in which they asked people to vote on whether or not they've gotten refunds from Hill's brand. After more than 100 people voted, over 70% of participants said they have yet to receive their money back. 

INSIDER was not able to verify if every person that answered the poll responded honestly or was a Jacyln Hill customer seeking a refund, however others on Twitter have said they have not received a refund.

The accusations come nearly one month after Hill took to Instagram in June to promise that she'd refund every person who purchased lipstick from her brand.

More than 85 Twitter users said they have yet to receive a refund from Jaclyn Cosmetics

On Sunday, a Twitter user named Brit Clarke asked her followers if they'd received a refund from Jaclyn Cosmetics. She also included a poll where people could vote either "Yes I have" or "NOPEEEE!" 

"Just out of curiosity, has everyone received their refunds from Jaclyn Cosmetics' initial launch?" Clarke wrote.

The following day, Clarke followed up on her poll, saying that out of 123 votes, 71% of people said they did not receive a refund.

Speaking to INSIDER, Clarke said the results of her poll were "insanely disappointing."

"Out of 123 people that voted in my poll tweet, 71% have yet to receive their refunds," Clarke told INSIDER. "And the brand and owner have since ghosted the internet after announcing that all of their customers will be refunded without question three weeks ago."

"I can only imagine the percentage if thousands had replied," she said. "I will never support this brand again after seeing such disregard for their consumers and poor customer service."

While the poll voters are anonymous, other people on Twitter said they didn't receive a refund. Some also said they had to dispute the charge with their bank in order to get their money back.

 

Another person on Twitter said they received a refund after "a long time" and "a lot of complaining." 

Some people became so frustrated with the brand's refund process that they even suggested sending Jaclyn Cosmetics lipsticks to Hill's PO box, where she accepts gifts and fan mail from her followers.

 

Speaking to INSIDER, a Jaclyn Cosmetics customer said she hasn't received a refund after requesting one more than three weeks ago 

Kayla Burkentine told INSIDER that she's "always been a fan of Jaclyn Hill and her collaborations with Morphe," and purchased her lipstick in the hopes that they would be made with "the same quality and attention to detail."

"After ordering my lipstick, it took quite a while to be delivered, so I expected it to be worth the wait," Burkentine told INSIDER. "It clearly wasn't because I— just like many others — found a small black hair in my lipstick."

Burkentine said she became "really disappointed" after receiving her order, and even more so after Hill released a video titled "My Lipsticks" on YouTube, in which she said her products are safe to use.

Burkentine says that she has yet to receive her money back after requesting a refund more than three weeks ago.

"I felt like she was avoiding the problem for a while, and not giving any answers," Burkentine said of Hill. "In that video, she said that ALL customers would be receiving a refund and a new lipstick."

"Apparently, she isn't replacing lipsticks anymore, and I still haven't gotten a refund," she continued. "It's upsetting that a company doesn't stick to their word, especially when public health and safety are in jeopardy."

Jaclyn Cosmetics discussed its refund policy on Twitter in early July

On July 3, Jaclyn Cosmetics took to Twitter to address concerns from customers who asked for a refund.

"Still no refund?" a Jaclyn Cosmetics representative wrote on Twitter. "The team is working to resolve the following outstanding payments: PayPal refunds, chargebacks, partial refunds, customers who purchased with Visa gift cards or similar."

"Contact us with any questions at help@jaclyncosmetics.com," the tweet continued.

 

In response to the brand's tweet, many defended Jaclyn Cosmetics and its founder. Some also said they received a refund for their lipstick purchase.

On the brand's website, Jaclyn Cosmetics also asks customers to allow a week for refunds to return to their accounts.

"It can take up to 7 business days for your full refund to post back to your account," the website reads. "If you have any questions, please email me at help@jaclyncosmetics.com."

jaclyn cosmetics

 

Hill previously said she'd refund every person who purchased her lipstick

Nearly one month ago, in June, Hill addressed her lipsticks — which many say are contaminated and have caused lip infections— in a now-deleted Instagram story. She said in the video that she planned to "push back several launches" for her brand, and promised to refund every customer of Jaclyn Cosmetics.

"I have decided and made the decision to give every single person who purchased one of my lipsticks a full refund," Hill said. "I think that's the best thing I can do at this point. I know that there are a lot of people out there — it doesn't look like it on social media — but with all the emails in the back end, there's a lot of people who love their lipsticks."

Read more: YouTuber Jaclyn Hill says she'll refund every person who bought lipstick from her brand, but some people think the products need to be recalled altogether

"But I don't care if 195,000 people loved a lipstick," she continued. "If three people are having an issue, that's what's going to keep me awake at night. So it's really important to me that I make this right."

Please see link in bio for full details

A post shared by Jaclyn Cosmetics (@jaclynhillcosmetics) on Jun 22, 2019 at 3:35pm PDT on

 

Hill then said her refunds will include shipping and tax, and that customers "don't have to do anything" to get their money back.

"You guys don't have to do anything, there's no call to action," Hill said. "Even if you don't watch this story, or care, or you're just out there loving your lipstick, you're still going to receive a full refund."

"You'll receive an email in the next 24 hours letting you know your refund is being processed, and you'll have your money back in your bank account within seven business days," she continued.

On July 5, a representative for Jaclyn Cosmetics responded to a customer on Twitter regarding the brand's policy on not issuing replacement lipsticks and instead offering refunds.

"At this time we are unable to commit to a replacement date because we are working on finding a new lab partner to reformulate," the brand representative wrote in a tweet. "We will make it up to you as soon as we are able to though! Thanks for your patience."

 

Representatives for Jaclyn Cosmetics did not immediately reply to INSIDER's request for comment.

Have you had a negative experience with lipsticks from Jaclyn Cosmetics? Email akrause@insider.com.

Join the conversation about this story »

NOW WATCH: Nxivm leader Keith Raniere has been convicted. Here's what happened inside his sex-slave ring that recruited actresses and two billionaire heiresses.

A YouTube convention has a 'parents lounge' where chaperones can drink wine and escape the chaos

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  • VidCon is a YouTube convention where attendees under 16 years old must have a chaperone badge-wearing adult with them at the event. 
  • When the adults need a break of the constant screaming and meet-and-greet lines, they can escape to the 'parents' lounge' to drink, nap, do work, or all of the above.
  • Most parents come to VidCon to support their kids and help them meet their favorite influencers and YouTube stars, but oftentimes their kids just run around on their own while the parents patiently wait on the outside.

Tucked away inside a Marriott Hotel in Anaheim, there's a lounge where several people sit in silence and stare. Well, one man can't stare because every few seconds his eyes start to droop shut; he jolts himself awake right before falling out of his chair. Another woman is snuggled up with her shoes off, hoping to be as lucky as the man dozing off. Toward the back of the room, two hotel employees tend bar, selling liquor, wine, and beer. On the adjacent wall, two masseuses give massages to relax customers.

Everyone in the lounge has one thing in common: They're parents who have been dragged to VidCon by their kids. For VidCon attendees younger than 16, they must have a chaperone badge-wearing adult with them. But when those adults need a break from the TikTok-famous preteens and the thousands of fans screaming in excitement at the site of the Vlog Squad, they head to the parents' lounge to drink, nap, or work. Or all of the above.

"I wanted to smack the grilled cheese out of their hands and do it myself because I know how much money they're making from it."

Brian Roberts sits alone in the parents' lounge. He's visiting Anaheim from Colorado with his 14-year-old daughter and her friend. Right now, they're off doing whatever kids do at VidCon, something Roberts describes as "quite a spectacle."

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"It's amazing how big it is," he says. "It's not my thing, but I'm surprised at how famous some of these influencers are yet I don't know who any of them are."

He's attended some panels with his daughter—one about how being a YouTuber isn't always about doing crazy and outlandish things. The example the panel showed was how even making a grilled cheese can be good content for YouTube.

"I wanted to smack the grilled cheese out of their hands and do it myself because I know how much money they're making from it," he says. "But I look at the influencers and I know they've worked hard."

Kelly Kaeser from Moorpark is on the other side of the parents' lounge. He says he's finally given in to coming to VidCon with his 15-year-old daughter because he "knows she enjoys it."

This isn't his first year here, but it's his first year he's agreed to stay for three of the four days. He says his daughter has met friends at VidCon and while she is off with friends, he's able to sit in the parents' lounge and sip on red wine while working remotely from his laptop.

"I love that my daughter loves it," he says.

Not all parents are as relaxed. Next door at the Anaheim Convention Center, where most of VidCon takes place, a man with a chaperone badge sits on a bench with his arms crossed. He's so cranky, he shoos me away before I can even ask any questions. Elaina Guitierrez, however, is happy to talk. She stands near a wall, texting her 15-year-old daughter trying to get her whereabouts. She says her daughter is "chasing all of her favorite influencers." Guitierrez doesn't watch any YouTube and says VidCon isn't exactly her cup of tea. In fact, the whole influence thing kind of saddens her. While she's braved VidCon, she says several kids have bumped into her, stepped on her feet, but not one has offered a "sorry" or "excuse me."

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Inside the large expo room in the convention center, hundreds of brands have set up booths with merchandise and interactive photo oops. Dawn Billings sits with her back against the wall while her 13-year-old son makes his way around the room. She and her son came all the way from northern Michigan and this, plus Disneyland, is her family's summer vacation this year. Billings doesn't watch YouTube or TV, but she says she's here for her son.

Neida Gardea and Marisela Torres are lucky because they have each other. The two friends are at VidCon with a 16-year-old, 15-year-old, and three 12-year-olds. They laugh and chat as they make their way to a panel. They can't exactly remember what panel they're headed to as they snack on their acai bowls because VidCon is more for their kids. They've spent the majority of VidCon shopping and eating while their kids are meeting their favorite influencers.

"VidCon is good because the kids love it," Gardea says.

Join the conversation about this story »

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15 of the 25 'prospective corporate sponsors' of the Straight Pride parade are joining Netflix in refusing involvement, and some are threatening legal action

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Milo Yiannopoulos

At least 16 companies listed as "prospective corporate sponsors" for a planned Straight Pride Parade in Boston say they have no plans to sponsor or participate in the August event.

Super Happy Fun America, the anti-LGBTQ nonprofit organization behind the parade, recently posted a list of "prospective corporate sponsors" for the parade to its website. The 25 companies in the list include several tech companies, including Netflix, Google, Twitter, Amazon, Facebook, Lyft, and Yelp.

Six of the companies on the sponsorship list have already contacted the organizers and had their names crossed out on the website. Netflix recently wrote a scathing cease-and-desist letter to Super Happy Fun America, telling the organizers that the streaming service's legal department "is here, it's queer, and it's telling you to steer clear."

Business Insider reached out to the remaining 19 companies listed, and many of them told us they have no plans to participate in or sponsor the event.  Some of the companies told Business Insider they've sent cease-and-desist letters to the organizers for using their names and logos on the Straight Pride website.

Furthermore, some said they were never contacted by the organizers in the first place about potential sponsorship. However, Super Happy Fun America president John Hugo told Business Insider that claim is "absurd" and "absolutely a lie."

"That's a lie, we sent them all emails," Hugo said. "We are not anti-gay. We are pro-straight, there's a big difference."

Here's what each of the 25 companies listed as "prospective corporate sponsors"  have to say about their inclusion on the Straight Pride Parade's website:

SEE ALSO: 'Our legal department is here, it's queer, and it's telling you to steer clear' — Netflix orders Boston's Straight Pride to stop listing it as a 'prospective corporate sponsor'

Amazon

Amazon says it's not aware of organizers reaching out to the e-commerce company to request it sponsor Straight Pride, and that it has no plans to sponsor the event.



Bank of America

Bank of America's logo is currently crossed out on the Super Happy Fun America list of prospective corporate sponsors.

The bank did not respond to Business Insider's request for comment.



Ben & Jerry's

Ben & Jerry's said they're aware their logo is being used on the website. Super Happy Fun America reached out to the Ben & Jerry's Foundation— the ice cream chain's grassroots activism nonprofit — to ask it to be a sponsor, but the Straight Pride organizers did not reach out to the corporation itself, the company said.

Even if they did reach out, Ben & Jerry's would decline, spokesperson Laura Peterson wrote in an email to Business Insider.

"We are not a prospective sponsor, and we have asked them to remove our logo," Peterson said. "Our values have not changed over the past 40 years, and we have been very clear about what we support: marriage equality, LGBTQ rights, and 'Love is Love.'"  



Best Buy

Best Buy did not receive a sponsorship request from the Straight Pride organizers, spokesperson Boua Xiong told Business Insider.

"Even if we did we would never sponsor anything like this," Xiong said. "We deeply believe that diversity and inclusion is not just a good thing to do, it's the right thing to do."



Camping World

Camping World, which sells RV campers, told Business Insider that the organizers did not reach out to the company about sponsoring Straight Pride, and that Camping World is not considering being a sponsor for the event.



Facebook

Facebook did not respond to Business Insider's request for comment.



Gillette

Gillette's logo has been crossed out on the organizers' website. In its blog post, Super Happy Fun America wrote: "Gillette has declined to sponsor the parade. That was a close shave."

In a statement to Business Insider, Gillette spokesperson Julia LaFeldt said: "We've been in touch with this organization, requesting that they remove any mention of Gillette as well as our logo from the website, and have declined sponsoring their event."



Google

Google has not responded to Business Insider's request for comment.



Grubhub

"We are not affiliated with this event, nor were we contacted by the organizers at all," Grubhub spokesperson Brendan Lewis told Business Insider. "We sent them a Cease & Desist letter earlier [Thursday], and fully expect them to comply with our requests to take down our logo and any mention of our company."



Heineken

Heineken has not responded to Business Insider's request for comment.



JPMorgan Chase

JPMorgan Chase's logo is crossed out on the list of prospective corporate sponsors. According to Super Happy Fun America's blog post, the investment bank filed a "fraudulent violation complaint" against the organizers, which resulted in web hosting service Bluehost taking down the Super Happy Fun America website.

The organizers' website now uses "a new host that respects free speech," Super Happy Fun America says.

"Given their hateful response, we are withdrawing our offer to sponsor the parade," Super Happy Fun America wrote in its blog post.

JPMorgan Chase did not respond to Business Insider's request for comment.



Lyft

"We are not in negotiations with and we will not sponsor 'Straight Pride', which goes against our values of inclusivity and acceptance," Lyft said in a statement to Business Insider.



Marriott

Marriott has not responded to Business Insider's request for comment.



Microsoft

A Microsoft spokesperson told Business Insider that the company is not a sponsor of Straight Pride. The company did not provide any further detail about whether organizers reached out.



National Football League

The NFL has not responded to Business Insider's request for comment.



Netflix

Business Insider reported Thursday that Netflix declined to sponsor the Straight Pride parade.

In a scathing email to Super Happy Fun America, Netflix wrote that the organization was not allowed to use streaming service's logo in any of its materials, and that it viewed doing so as "spreading misinformation about Netflix's involvement or sponsorship" of the parade.

"You should know that we're unafraid of bullies," Netflix wrote in the email, which parade organizers posted on its website. "Our legal department is here, it's queer, and it's telling you to steer clear."



Nike

Nike declined to comment to Business Insider.

Instead, the company's spokesperson pointed us toward Nike's BETRUE initiative to support LGBTQ organizations and its purpose message, which includes: "Equality isn't a game. But achieving it will be our greatest victory. Until we all win."



Pepsi

PepsiCo, Pepsi's parent company, has not responded to Business Insider's request for comment.



Starbucks

Starbucks' response to Business Insider's question was short and to the point: "No."



State Street

The logo for State Street, a banking firm, is crossed out on Super Happy Fun America's website. In its blog post, the organizers write: "State Street respectfully declined our offer. We hope they will reconsider next year!"

State Street has not responded to Business Insider's request for comment.

 



TripAdvisor

TripAdvisor said the organizers' claims they're "in negotiations" with the travel company to sponsor the event are "completely false."

TripAdvisor sent a cease-and-desist letter Friday morning to Super Happy Fun America. In a copy of the letter provided to Business Insider, TripAdvisor ordered organizers to remove any mentions of the company's name, trademark, and logo from its website within 24 hours. 

The letter includes at least 15 references to songs that are commonly denoted as pride anthems within the LGBTQ community.

"You Need To Calm Down - you are not sponsored by, associated or affiliated with TripAdvisor in any way, and thus, your use of our marks could confuse the public as to an affiliation with TripAdvisor," the cease-and-desist letter says. "Have A Little Respect and remove those statements. TripAdvisor and I Will Survive without being associated with your event. There is nothing Vogue or acceptable about making false claims about others merely to support your own cause. If I Could Turn Back Time, I would tell you not to use our name in the first place."



Tumblr

"We have not and will not have any discussions with them," a Tumblr spokesperson wrote in an email to Business Insider. "We sent them a cease & desist notice for using our intellectual property without approval."



Twitter

Twitter has not responded to Business Insider's request for comment.



Yelp

Yelp confirmed that it has not been "in correspondence" with Super Happy Fun America.

"Yelp is a proud supporter of the LGBTQ+ community and is a member of HRC's Business Coalition for the Equality Act,"a Yelp spokesperson said in a statement to Business Insider. "We have designed our workplace policies to match our values." 



YouTube

Neither YouTube nor its parent company, Google, has responded to Business Insider's request for comment.



Meet Belle Delphine, the Instagram star who sold her bathwater to 'thirsty gamer boys' and had her account shut down over a rules violation

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belle delphine

A 19-year-old Instagram model has had her account shut down, just weeks after going viral for selling her bathwater to "thirsty gamer boys" for $30 a jar.

Belle Delphine, a British cosplayer famous for her provocative photos, has been on Instagram since 2015. But the bathwater stunt, combined with an earlier gag involving the website PornHub, thrust her into the spotlight this year.

Earlier this week, Delphine had as many as 4.5 million Instagram followers. Separately, she has almost 4,400 supporters on Patreon, where anybody who pledges $25 a month or more can view her "lewd HD photosets," and those who pay $50 or more a month get access to her Snapchat, which is described as her "'naughtiest' social media."

But both of her Instagram accounts were shut down this week in what the photo-sharing app attributed to a violation of its rules — though it declined to go into details. That's contrary to earlier speculation that it may have been the result of a mass-reporting campaign.

Here's everything you need to know about the Instagram star Belle Delphine:

SEE ALSO: 15 of the 25 'prospective corporate sponsors' of the Straight Pride parade are joining Netflix in refusing involvement, and some are threatening legal action

Belle Delphine is a 19-year-old model from the United Kingdom who has gained a significant social-media following since she first started posting content to Instagram in 2015.

Source: Know Your Meme



Delphine's content is usually provocative and often not safe for work. She's most famous for making the "ahegao" facial expression in her photos.

We'll let Wikipedia define that for you: "Ahegao is a term of Japanese pornography describing a facial expression of fictional characters during sex often used in pornographic videogames, manga and anime."

Source: Know Your Meme



Delphine runs a Patreon account for "creating photos and lewd content" that has almost 4,400 paying fans. For $50 or more a month, "patrons" can get access to Delphine's premium Snapchat account, which features her "naughtiest" photos.

Source: Patreon



In June, Delphine went viral when she told her followers she'd create an account on the popular PornHub site if one of her Instagram posts got over 1 million likes. But instead of posting porn, as her fans may have expected, she uploaded 12 videos to PornHub that showed her doing things like cuddling two stuffed roosters and eating a picture of the YouTube personality PewDiePie.

In response to Delphine's trolling, fan responses included disappointment and glee, with one person comparing her to a "2019 Andy Warhol."

Source: Business Insider



In July, Delphine started selling $30 bottles of "GamerGirl Bath Water" on her online store for "thirsty gamer boys." She advertised the water by posting Instagram videos of her playing in a bathtub. To even Delphine's surprise, the jars of bathwater sold out in just three days.

Source: Business Insider, Twitter



Although Delphine sold the bathwater with the disclaimer that the water "is not for drinking," people online were quick to consume it. People who posted reviews online said the water tasted "so salty" and "candy-like."

Source: Business Insider



As of Friday morning, Delphine's two Instagram accounts were shut down after what the company said was a violation of its rules — though it didn't go into details. However, her Facebook, Twitter, and Patreon accounts are all still online at the time of writing.

Source: Business Insider




Google will reportedly face a multimillion-dollar fine after an FTC investigation found that YouTube was in violation of children's privacy laws (GOOGL, GOOG)

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Susan Wojcicki

  • The Federal Trade Commission has reportedly finalized a settlement with Google after an investigation found that YouTube was in violation of federal children's privacy laws.
  • Specifically, the investigation found that YouTube was collecting data of children under the age of 13 on its video platform — a violation of the Children's Online Privacy Protection Act (COPPA). 
  • The Washington Post report, which cited two people familiar with the matter, said the fine would likely be in the "multimillion-dollar" mark. 
  • Visit Business Insider's homepage for more stories.

The Federal Trade Commission has reportedly finalized a settlement with Google after an investigation found that YouTube was in violation of children's privacy laws.

Specifically, the investigation found in part that YouTube had been collecting the data of children under the age of 13 — a violation of the Children's Online Privacy Protection Act (COPPA). 

The Washington Post report, which cited two people familiar with the matter, said the fine would likely be in the "multimillion-dollar" range, but the exact amount has yet to be learned. The report indicates that the FTC's three Republican members are in favor of the settlement, while the two Democrats are against it.

Google declined Business Insider's request for comment.

Read more:YouTube is reportedly being investigated by the FTC over how it handles children's videos, and it may result in fundamental changes to the platform

With news of the FTC investigation swirling since June, Google has been considering fundamental changes to its video platform to protect children, including moving all children's content to YouTube Kids, a secondary app with increased moderation, according to Bloomberg. YouTube has also considered disabling the platform's recommendation feature for children's programming, according to reports. 

This year, YouTube has already removed more than 800,000 videos that violated its child-safety policies. 

In February, the FTC levied a $5.7 million fine against TikTok, a video app geared toward teens, for not requiring parental consent before collecting data from users under the age of 13. Such a practice, the FTC decided, was in violation of COPPA. 

Join the conversation about this story »

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A 24-year-old YouTuber just married her 61-year-old girlfriend, who people keep mistaking for her grandmother

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Julie Eileen

  • Julia Zelg and Eileen De Freest met on Tinder, and have never let their 37 year age gap get in the way of their relationship.
  • Zelg is a 24-year-old YouTuber from Brazil, while De Freest is a 61-year-old political social media professional.
  • They told Barcroft TV they get mean comments about their age difference. But their family and friends are supportive of their relationship.
  • In fact, they recently got married, and Zelg's mother walked her down the aisle.
  • "You have my heart, my mind, my body, and soul for as long as I live" Zelg said in her emotional vows. "I am forever yours, my Eileen, in this life, and for all eternity."
  • Visit INSIDER's homepage for more stories.

Julia Zelg is a 24-year-old YouTuber from Brazil who lives in London. She uploads videos of her holidays, fashion, and makeup on her channel, but also vlogs about her relationship with her girlfriend — 61-year-old political social media professional Eileen De Freest.

The couple met on Tinder and said it was love at first sight, in a video for Barcroft TV.

"I used to think that most older women wouldn't be that interested in their sex lives, but I guess I was wrong," Zelg said.

The couple recently got married, which was filmed for a second Barcroft TV mini-documentary. And although the pair are incredibly happy together, they get comments and judgments from people about their relationship, which has a 37 year age gap.

"It's like kissing my mom," one person commented. Another asked, "Are you a pedophile?"

Read more: There's a dark side of polyamory that nobody talks about

Zelg said comments about how their relationship must be for money annoy her, because they pay for everything equally.

"We will not let any haters stop us, because we just love each other," she said.

Many people even mistake De Freest for Zelg's mother or grandmother in public.

"I'm not her other, I'm her lover," she said. "I'm her girlfriend, I'm her partner."

But it's clearly only the opinions of the ones closest to the couple which they care about the most. Zelg's mother, who lives in Brazil, is a few years younger than De Freest, but she supports their relationship fully. She even walked Zelg down the aisle.

According to the couple, it was their clear love for each other that won over family and friends. So when Zelg proposed to De Freest at a concert, they had a ceremony filled with supportive loved ones.

Before the ceremony, Zelg said De Freest would be the "most beautiful bride ever." De Freest said she was sure Zelg would wear something tasteful and interesting. "I know I'll love every stitch on her," she said.

"You have my heart, my mind, my body, and soul for as long as I live" Zelg said in her emotional, self-written vows. "I am forever yours, my Eileen, in this life, and for all eternity."

Through tears, De Freest's vows started with saying she would almost certainly outlive Zelg.

"I want you to know that I want you always to be open to love," she said. "So I know that after me, you will always be wholly loved and appreciated for the entirety of your beautiful life."

Julia Eileen

After the ceremony, De Freest's sister-in-law told Barcroft TV that the last thing she expected was for her to be married, but she was really happy for her.

"The age somewhat surprised me," she said. "But knowing Eileen she loves fun and she loves life, and when she told me about Julia it just seemed like that would be the perfect person for Eileen."

Zelg's mother said she was "very happy."

"Because my daughter is happy as well," she said. "All the moments were very special for me. So beautiful. I enjoyed everything."

You can watch the full video of the ceremony below.

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Less than a day after Shane Dawson posted his latest viral video, this YouTuber who struggles with an eating disorder gained over 250,000 subscribers

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shane dawson eugenia cooney

  • YouTuber Shane Dawson released another documentary-style video after months of not posting content, and in it he meets YouTuber Eugenia Cooney, who struggles with an eating disorder.
  • Cooney took a prolonged break from social media after telling fans in February she was voluntarily working with her doctor, after speculation that she was suffering from anorexia.
  • Now, after Dawson's video, Cooney has returned with a video that hit no. 2 on the YouTube trending page, and gained over 250,000 subscribers in the process.
  • Visit INSIDER's homepage for more stories.

YouTuber Shane Dawson's popular documentary-style video series has returned with a new subject: 24-year-old YouTuber Eugenia Cooney, a vlogger who posts beauty videos, streams herself playing video games on Twitch, and has spent much of 2019 recovering from an eating disorder. 

Since the video was uploaded, the first activity on Dawson's channel for five months since his last conspiracy theory video, Cooney has gained over a quarter of a million subscribers, according to social media tracker SocialBlade.

Her comeback video reached the no. 2 spot on YouTube's trending page with over 2 million views so far, while Dawson's documentary acquired the no. 1 spot with over 10 million views so far.

Cooney has been the subject of speculation for years, as Dawson explains in his hour-long video, as throughout the eight years she has been active on YouTube and social media she has become progressively thinner, sparking rumors that she suffers from an eating disorder.

Although Cooney never confirmed whether she had an eating disorder before Dawson's video, fans grew more suspicious in February, when she announced she was taking a break from social media to voluntarily work with her doctor "on this," which most fans interpreted to be her eating disorder, which she talked about for the first time with Dawson.

Read more: A 24-year-old YouTuber just married her 61-year-old girlfriend, who people keep mistaking for her grandmother

In her "I'm Back" video, Cooney confirms that she will be returning to social media with more YouTube videos and more streaming on Twitch, and that while the online community can be "toxic," she is grateful for positive attention from her and Dawson's fans, as well as other YouTubers who have expressed support.

Dawson's documentary addresses concerns throughout the history of Cooney's channel that she sets a dangerous example for her young audience. He and Cooney discuss what led to her stepping back from her social media presence, her recovery, and her struggle with self-esteem and her eating habits.

Dawson also discusses how to support people who have eating disorders with YouTuber Kati Morton, a licensed therapist who writes and makes videos about mental health. 

Reactions to Dawson's video have been overwhelmingly positive, with fans as well as prominent YouTubers and channels like Ricky Dillon and drama channel Tea Spill tweeting their support for the documentary.

 

 

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Here are all the YouTube controversies that have happened so far in 2019

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Tati and James

If you've been active on YouTube this year, no doubt you've encountered at least one scandal. Whether it's through drama channels reporting on YouTuber feuds, complaints swarming on social media after a beauty guru's product lauch, or a tragic update to a missing person investigation, plenty of YouTubers and their fans have been through the wringer so far in 2019. 

Here's a comprehensive timeline of every YouTuber controversy, scandal, and major news story this year.

RiceGum and Jake Paul promoted a shady "unboxing" business for video games to their young fans.

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To start 2019 off with a healthy dose of drama, Jake Paul and Bryan "RiceGum" Le, two massive YouTubers with audiences that skew young, were caught in a controversy over posting ads for a company called Mystery Brand that advertised gambling-style loot boxes.

The digital boxes were advertised as containing expensive prizes, and could be purchased at price-points between few dollars and $299. They ended up containing cheap products, and buyers reported that sometimes they never arrived or required additional shipping fees. 

Creators like PewDiePie, Keemstar, and H3H3 condemned Paul and RiceGum for promoting what some called a scam, and RiceGum ended up apologizing on January 3. 

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Apart from Paul and RiceGum, a few other notable YouTubers advertised the site, including channels like Reaction Zoom, Zane Hijazi, and Guava Juice. 



The Ace Family's Austin McBroom received backlash for buying a young girl a phallic-shaped lollipop.

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On January 7, The ACE Family's Austin McBroom received backlash for a video uploaded to his Snapchat that appeared to show him buying a young girl a phallic-shaped lollipop.

 

In the video, McBroom can be heard explaining that if he didn't buy the girl the lollipop, she would steal it. He has yet to address the video, but that didn't stop people from condemning his actions online.

The ACE Family has over 16 million YouTube subscribers and bills itself as a family-friendly vlogging channel. The child in the video is not McBroom's 2-year-old daughter Elle, who regularly appears in videos with his fiancée Catherine Paiz, but rather an unidentified young girl believed to be related to Paiz. 



Defy Media collapsed, and Matthew Patrick accused it of taking $1.7 million from its network of YouTubers in the process.

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Defy Media, a YouTube channel collective representing over 50 channels, including the Smosh property and popular video game commentary channel Game Theory, first made headlines in November 2018 when it collapsed.

On January 24, Game Theory's Matthew Patrick (MatPat) uploaded a video detailing his claim that Defy Media owed at least $1.7 million to over 50 creators, including himself, in ad money that he says was never passed along before or after the company's dissolution. The video has been viewed almost 6 million times.

Almost a month later, on February 14, Patrick uploaded another video about the situation, claiming that Ally, the bank that seized Defy Media's funds, had expressed an inability to deliver the ad money to the channels.

Patrick explained his position that Ally owed the creators what they had made regardless of its own inability to make back what it had loaned Defy Media, and reiterated that small channels were losing out on their essential livelihoods because of the involved parties' failure to deliver the ad earnings.

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Patrick didn't immediately respond to INSIDER's request for an update on the situation.



Trisha Paytas accused her boyfriend, Jason Nash, and collaborator David Dobrick of fat-shaming and bullying her.

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In a now-deleted video that has been re-uploaded by other channels, Trisha Paytas engaged in one of her famous meltdowns – this time, even more dramatically than usual, since she targeted beloved vlogger David Dobrik. 

Paytas accused her ex-boyfriend Jason Nash on February 3 of making "disgusting" jokes about the then-couple having a threesome with a then 20-year-old Tana Mongeau. She also criticized Dobrik for nallegedly being a bully behind the scenes.

Paytas has a history of acting out for comedic relief, but fans have a hard time discerning between the YouTuber's reality and comedy, sometimes. Since her breakup with Nash, she has uploaded several videos about him, including one on July 2 titled "why my ex boyfriend is scared of me!"



High-profile channels complained that YouTube's copyright claim system is being used to abuse creators.

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In a now frequently discussed, ongoing YouTube scandal first addressed in videos like Hank Green's on February 1, YouTubers have contended that the platform's copyright claim feature is being used to abuse and extort ad money from creators large and small. 

The company's copyright claim tool has been accused of being overly susceptible to manipulation throughout the years. Hundreds of YouTubers have complained that videos with small snippets of music or copyrighted content have been seized upon by major companies, and creators have no way to fight back. 

YouTubers and fans have used subreddits like /r/YouTubeCompendium to document occurrences of what they say constitute unfair copyright claims, including some saying that companies have attempted to claim original music or clips, or claim content under false pretenses.

The downside of false copyright claims is that YouTube does not have a feature enabled for the company itself to intervene when creators dispute claims, and entire channels have been demonetized or suspended over claims that creators say are unfair or untrue. While the issue picked up steam early in 2019, it has continued to remain a prevalent problem in the community. 



Austin Jones, a YouTube musician, pleaded guilty to producing child pornography.

On February 1, 26-year-old YouTuber Austin Jones pleaded guilty to child pornography charges after coercing six underage fans into sending him sexually explicit videos of themselves. 

Best known for his singing covers on YouTube, Jones admitted to asking underage girls to send him nude videos of themselves to prove they were his "biggest fan,"BuzzFeed reported. He also asked the underage girls to "talk about their age" in the videos.

Jones was first arrested in June 2017.



Chuck E. Cheese responded to Shane Dawson's viral "recycled pizza" conspiracy theory.

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In one of his wildly popular conspiracy theory videos, YouTuber Shane Dawson alleged that the kids' restaurant and arcade chain Chuck E. Cheese recycled its own pizza with uneaten slices from customers' plates. 

The video, which was posted on February 11 and has over 33 million views, spawned plenty of jokes, rumors, and memes about Chuck E. Cheese. A Chuck E. Cheese representative told The Verge that Dawon's theory was "unequivocally false."

A former Chuck E. Cheese employee told INSIDER that she had never witnessed the practice while working at the restaurant. 



After a vlogger unearthed evidence of children being sexualized in YouTube comment sections, another Adpocalypse was triggered.

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A relatively small channel run by vlogger Matt Watson uploaded a bombshell video on February 17 that had YouTube scrambling to address accusations that the platform was harboring a soft-core pedophilia ring.

Watson's video, titled "Youtube is Facilitating the Sexual Exploitation of Children, and it's Being Monetized (2019)," has over 3 million views, and it started a ripple effect that resulted in what many YouTubers referred to as an "Adpocalypse," described as when major advertisers pull out of the platform until it addresses controversies. The first Adpocalypse occurred in 2016, also over concerns of child exploitation. 

Watson accused YouTube's recommended video algorithm of repeatedly directing users toward videos of children that, while often innocuous in content, had comment sections full of users expressing pedophilic thoughts and intentions. Watson further accused YouTube of allowing users that appeared to be pedophiles to trade information and links to child pornography in the comment sections of many videos that were monetized. 

Other YouTubers, most notably Daniel "Keem" Keemstar, who runs popular drama channel DramaAlert, objected to Watson's claims, pointing out that he himself used to post misogynistic vidoes – including some where he catcalled and harassed women – and advertisers like Nestle and Disney temporarily pulled ads from this channel.

YouTube responded with measures like disabling comments on videos with children in them, which furthered backlash. 



After the Christchurch shooter name-dropped PewDiePie, the subreddit /r/pewdiepiesubmissions was set to private.

Back when PewDiePie was still the most subscribed-to YouTuber, the Christchurch shooting in New Zealand on March 15 that left 51 dead embroiled him in controversy. 

The shooter livestreamed himself during the attack, and before entering a mosque and opening fire, he asked watchers to "subscribe to PewDiePie." The phrase had become a meme due to the channel's creator, Felix Kjellberg's, success, and Kjellberg tweeted that he was "sickened" by his mention in regard to the fatal shooting. 

After the attack, the popular subreddit dedicated to PewDiePie, r/pewdiepiesubmissions, was temporarily set to private, an action taken by moderators of a subreddit that prevents those who were not already subscribed from being able to view the subreddit or post content. The subreddit was later restored to public view.



Lori Laughlin's daughter Olivia Jade was dropped from her Sephora contract and ceased video production after the college entrance scandal broke.

19-year-old Olivia Jade had a successful online presence before March 12, when her parents, actress Lori Laughlin and fashion designer Mossimo Giannulli, were charged by federal prosecutors with paying $500,000 in bribes so her and her sister could attend the University of Southern California in the now-infamous college entrance scandal that implicated high-profile parents.

Read more: Inside the fabulous life of Lori Loughlin's Instagram-famous daughter Olivia Jade, whose parents were charged in an explosive college-admissions scandal

After Laughlin and Giannulli were exposed, Jade took an indefinite break from social media altogether. The YouTuber and Instagram influencer had almost 2 million subscribers before the incident and has since gained over a million, but her highlighter collaboration with Sephora was severed after the news broke. 



Tattoo artist and YouTuber Romeo LaCoste was exposed for sexting underage girls.

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YouTuber and tattoo artist Romeo Lacoste inked several prominent YouTubers, along with celebrities like Justin Bieber and Ariana Grande, before DMs that appeared to be his were leaked in March. In conversations purported to be between Lacoste and girl as young as 15, according to YouTube drama channel Sebastian Williams, Lacoste discussed iniating sexual contact with and giving alcohol to underaged girls. 

Lacoste retreated from social media, and YouTubers who had appeared in videos with him or received tattoos from him unfollowed and denounced his actions. In the messages shared by Williams, the account identified as Lacoste messages underage girls about their age, and talked about sexual acts he hoped to engage in with them. 



Shane Dawson received made waves after tweeting that he has never had sex with his cat.

YouTuber Shane Dawson's attempt to address and quell rumors that he had engaged in bestiality backfired when he tweeted, explicitly, that he had never had sex with his cat.

The tweets, in which Dawson says "I promised myself i wasnt going to make apology videos after last years thing so im just trying to be as short and honest with this as possible [sic]," sparked more controversy than had existed before, racking up over 27,000 retweets and almost 250,000 likes.

The incident reached both mainstream media and YouTube's drama channels, whereas the original rumors failed to garner very much attention at all in comparison. 



Emma Chamberlain got invited to Paris Fashion Week and got plenty of hate for it.

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Emma Chamberlain hot the chance to walk a high-profile red carpet this year when she appeared at Paris Fashion Week on behalf of fashion giant Louis Vuitton. While her vlog garnered plenty of praise from her fans, the 18-year-old also received a lot of hate online.

Apart from Chamberlain's usual detractors, plenty of commentators took issue with the fact that she was invited over YouTubers who specialize in fashion, especially since Chamberlain emphasizes her laid-back, relatable style in her life and vlogs. Throughout her Paris Fashion Week video, she herself expressed disbelief that she was chosen for the trip – however, as outlets have echoed since, Chamberlain might be one of the hardest working, trend-setting YouTubers today.



15-year-old former Musical.ly star Danielle Cohn faked a wedding and a pregnancy.

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15-year-old former Musical.ly star turned YouTuber Danielle Cohn raised plenty of eyebrows when she posted a series of videos that purportedly showcased her wedding and pregnancy announcement to her 16-year-old boyfriend Mikey Tua. 

Cohn's mother told BuzzFeed News that her daughter's wedding wasn't real, and was actually "clickbait," while she refused to comment on the pregnancy. Later videos showed the entire operation was a ruse, but many commentators and fans of Cohn have labeled the entire stunt irresponsible, claiming that Cohn is setting a bad example for her young followers. 



Tana Mongeau fans got whiplash after she announced her ex-boyfriend had cheated on her, she had started dating Jake Paul, and had an MTV reality series in the works.

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On April 28, YouTuber Tana Mongeau announced she had been cheated on by her boyfriend Brad Sousa, and that the two had split up as a result. Two days later, she posted a video with her "rebound," and soon to be "boyfriend," Jake Paul. 

Mongeau's fans are used to her dramatic antics, but the rapidity of her break-up, rebound, and MTV reality show announcement – the first episode of which is called "Tana Mongeau Gets Back At Her Cheating Ex"– have left many wondering what's real versus what's fake. 

Both Mongeau and Paul have a history of making things up for views, with Paul, in particular, having faked a relationship, an engagement, and a marriage in the past year.



Underage women were reportedly drugged at a birthday party Jake Paul threw for rapper Desiigner in the Team 10 house.

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YouTuber Jake Paul threw a $500,000 party for rapper Desiigner at the "Team 10" mansion he owns outside Los Angeles, where he and his associates live and make content. But while the party vlog went viral, at least one of Paul's guests went to the hospital, and believes she was drugged, BuzzFeed News reported

Paul is apparently taking the accusation "very seriously," his lawyer told BuzzFeed News, but since at least some guests were asked to sign non-disclosure agreements upon arriving at the party, questions about what actually happened in the Team 10 house remain unsolved. 



KSI's brother accused him of emotional and physical abuse in a long-standing feud.

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YouTubers and brothers Deji and KSI have engaged in a prolonged feud after making videos together, but in a video Deji posted on May 25, he recounts what he calls years of mental and emotional abuse from his brother. 

Deji claimed that the passive aggressive, violent, repeated abuse from KSI was causing him to announce that he was officially cutting ties. Deji has posted repeated videos about his relationship with his brother since. 



T-Series becomes the first YouTube channel to hit 100 million subscribers, surpassing PewDiePie.

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After a drawn-out campaign from T-Series and PewDiePie fans alike – yes, billboards were bought– the inevitable occurred. 

T-Series officially surpassed PewDiePie to become the YouTube channel with the most subscribers and the first to pass 100 million subscribers, on May 29.

Before that, T-Series briefly took the lead for five consecutive days in March, but it wasn't until the channel hit 100 million subscribers that PewDiePie admitted genuine defeat.



ProJared was exposed for cheating on his wife and soliciting nude photos from underage fans.

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Gaming YouTuber Jared "ProJared" Knabenbaur emerged at the center of a cheating scandal when he first released a statement that he and wife, cosplayer Heidi O'Ferrall, were separating after five years of marriage. 

O'Ferrall then responded via Twitter to accuse Knabenbaur of cheating on her for months with YouTuber Holly Conrad (who had previously announced her divorce from YouTuber Ross O'Donovan in 2018), along with blocking her on social media.

At first, ProJared's fanbase attacked O'Ferrall, saying the accusations were false. But individuals close to the couple supported her, while Conrad made her accounts private.

On May 9, O'Ferrall continued to tweet that she presented Knabenbaur with evidence of his own infidelity, which he refused to admit to. Then O'Ferrall accused him of soliciting nude photos from fans, and several came forward online stating that they were underage at the time they sent the nude photos, which they said Knabenbaur pressured them to do.

The YouTube creator collective ProJared worked with, NormalBoots, officially parted ways with him on May 9, and YouTubers who had supported ProJared in the past began to distance themselves.



Tati Westbrook and Jeffree Star caused a major blow-up with James Charles that resulted in major subscriber losses and gains.

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In arguably the biggest YouTube scandal of 2019 so far, the explosive beauty community wars began after James Charles deeply offended his friend and mentor, Tati Westbrook, by promoting Sugar Bear Hair Care vitamins in exchange for Coachella tickets.

Westbrook responded first with a scathing Instagram story, and then with a bombshell video that has since been deleted, but still exists in re-uploads from other channels. In her "BYE SISTER" video, Westbrook accused Charles of disloyalty, but also sexual misconduct in the form of attempting to seduce men and boys he knew identified as heterosexual. 

Charles initially responded with a since-deleted tearful apology titled "tati," but the situation only escalated with beauty YouTuber Jeffree Star, who accused Charles of being "a danger to society" and threatened to release more incriminating information, including at one point alleging that Charles attempted to grope his former collaborator Grayson Dolan. 

Charles returned to YouTube with his side of the story, after losing over 3 million subscribers (Star briefly surpassed him to become the most subscribed-to beauty YouTuber). His verison of the events alleged that Westbrook and Star made up or misconstrued accusations and that Charles was innocent of all accusations of sexual misconduct.

The three YouTubers put out statements over the following days apologizing for their roles in escalating the conflict. Westbrook uploaded a since-deleted new video, in which she said she regretted inciting such a strong backlash against Charles. Star retracted his accusations, and Charles regained some of his initial following after the incident, reclaiming his position as the most subscribed-to beauty YouTuber.

Since the incident, all three have returned to their regular posting schedules and content, with Westbrook having gained the most significant jump in followers. Other YouTubers weighed in, and new lines of friendship and allyship were drawn as a result of the feud, with Charles seemingly cutting off many of his former friends (or perhaps vice versa) in the aftermath. 



Jake Paul accused Cody Ko of cyber-bullying, which was ultimately to his own detriment.

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In a stunt that almost immediately backfired, Jake Paul confronted commentary YouTuber Cody Ko on May 18 in-person to accuse Ko of cyber-bullying.

The accusations didn't just fall flat – fans of Ko (and those who are anti-Paul) pointed out that Paul, who has faced scrutiny for controversies of his own, didn't have much of a platform to accuse someone else of cyberbullying.

Furthermore, Ko actually gained a significant number of subscribers after Paul's video, and several other YouTubers spoke out on his behalf. Paul's video has over 4 million views, but over 600,000 dislikes.



Vox's Carlos Maza asked YouTube to uphold its own policies after he compiled all the times Stephen Crowder harassed him.

In a continuously drawn-out controversy over free speech and harassment on YouTube, Vox video journalist Carlos Maza accused the platform of allowing conservative YouTuber Stephen Crowder to harass him with homophobic remarks. 

Read more: YouTube's week from hell: How the debate over free speech online exploded after a conservative star with millions of subscribers was accused of homophobic harassment

At first, an investigation sparked by Maza and outcry from other users found that Crowder had not violated any harassment policies set forth by YouTube. But then, after public backlash, YouTube demonetized Crowder's channel – which led to a counter-backlash



Kylie Jenner disabled comments on her Kylie Skin launch video after getting dragged for her walnut scrub product.

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As Kylie Jenner has ventured into vlogging, her YouTube presence has included major hits and a few major misses. One of those was the video tutorial for her Kylie Skin launch, which has a disabled comment section.

Jenner's buzzy brand launch was clouded by backlash to her walnut scrub product, with skincare aficionados claimed would create micro-abrasions and ultimately do more harm than good. 

Kylie Skin also had to contend with one of Jeffree Star's most negative reviews to date, aided by Shane Dawson's criticisms in a video viewed more than 19 million times – Star's third most-viewed video to date.



Jaclyn Hill's customers reported that her new lipstick line arrived broken, with some products appearing moldy, containing hairs, or exhibiting bizarre textures.

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Beauty guru Jaclyn Hill found herself in a weeks-long controversy surrounding her Jaclyn Hill Cosmetics lipstick launch that began on May 23, when she first announced her makeup line with 20 lipsticks that sold out immediately. Before products even arrived to customers, complaints were lodged over her definition of "nude lipsticks" and accusations of her editing her swatches. 

But once products started to arrive, customers complained that their lipsticks came damaged or broken, with some further claiming the products had hairs lodged in them, air bubbles disfiguring them, apparent mold, or ingredients that caused bumps, itchiness, and rashes. 

Hill later released an apology, saying her lipsticks were not "expired, moldy, or hazardous," but many customers weren't satisfied with her promise to replace their products, saying full refunds should be issued, along with a product recall, and further accusing Hill of secretly working with Morphe Cosmetics. 



YouTube took down fake animal rescue videos after PayMoneyWubby uploaded an exposé of the practice.

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The YouTuber PayMoneyWubby has emerged as a leading commentator on violations of YouTube guidelines that are escaping the platform's moderation system. On June 9, he uploaded an investigation of videos posing as animal rescue attempts, which he claimed were clearly set-up animal abuse recordings for the purpose of clickbait videos that racked up millions of views. 

The videos tended to show children "rescuing" dogs and cats from animals such as snakes, which looked clearly staged. These videos would thus violate YouTube's guidelines against animal cruelty and scenes depicting purported animal distress, but the ones examined by PayMoneyWubby had millions of views. 

Gizmodo published its own breakdown of the trend on June 10, along with the development that YouTube had begun removing videos flagged by the author, PayMoneyWubby, and Reddit users who had been monitoring the situation. 



Claire's recalled JoJo Siwa's makeup lines after traces of asbestos were found in products.

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Nickelodeon star and YouTuber JoJo Siwa's makeup line at Claire's was found to contain traces of asbestos in June, and the teen quickly responded in a video uploaded June 15, during which she confirmed that refunds would be issued to those who purchased the makeup kits in question.

Siwa confirmed that safety is her and Nickelodeon's "number one priority."



13-year-old ASMR YouTuber LifeWithMak addressed whether she was leaving the platform after feeling "discriminated against."

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One young YouTuber caught up in the child sexualization crisis on the platform was 13-year-old ASMR creator LifeWithMak, or Makenna. After months of having her videos removed for violating community guidelines, which Makenna spoke out against for what she considered unfair, discriminating treatment by YouTube, the creator uploaded a statement on June 17 saying she would have to leave the platform if she was unable to work with a representative of YouTube to keep her videos online.

As explained by drama channel Sebastian Williams, Makenna's comment sections were disabled, along with other channels portraying minors, and some of her most popular videos were removed (only to be reuploaded and monetized by other channels). LifeWithMak apparently did reach a compromise with the platform, as Makenna resumed uploading videos days after her statement. 



Elijah Daniel purchased the town of Hell, Michigan and renamed it Gay Hell for Pride month.

Elijah Daniel pushed more than a few buttons when he announced on June 17 that he had bought the town of Hell, Michigan and renamed it Gay Hell to protest President Donald Trump's administration's advisory against embassies flying pride flags. 

Widespread media attention resulted in several online confrontations between Daniel and his detractors. 

It was deduced that the stunt was slightly overstated in Daniel's original post, since the YouTuber had actually only rented the town, making the name change temporary. In a previous Hell, Michigan ploy, Daniel became mayor for a day, only to have his privileges revoked when he attempted to ban straight people from the town. 



Jake Paul proposed to Tana Mongeau on her 21st birthday, but plenty of fans think it's a promotional stunt.

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Tana Mongeau heavily promoted her 21st birthday, which will be chronicled in an MTV YouTube series called "No Filter: Tana Turns 21." On the actual night of said birthday on June 24, her supposed boyfriend Jake Paul got down on one knee for a proposal that has left fans speculating whether the engagement is real or just for views

Either way, Mongeau and Paul have stuck to the script so far, with both confirmingrepeatedly on social media that the engagement is genuine. Fans will just have to wait and see if the two are legitimately planning nuptials, or just playing the long game.



Gaming YouTuber Etika committed suicide after a series of public mental health breakdowns.

The YouTube community mourned the death of 29-year-old Desmond Amofah on June 25 after the New York Police Department tweeted that the body of the gaming YouTuber, best known by his social media handle "Etika," had officially been recovered from the East River. 

Amofah publicly struggled with his mental health in the months leading up to his apparent suicide, with his original YouTube channel being suspended in October 2018 after he uploaded pornographic content to it. In the wake of his death, other YouTubers like Daniel "Keemstar" Keem have petitioned YouTube to restore his final video, in which he expressed his suicidal intentions, along with his original channel. 

 



A transgender YouTuber accused a Team 10 editor of making transphobic comments toward her and kicking her out of the Team 10 house.

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YouTuber Lilah Gibney told INSIDER that she and another transgender female friend were kicked out of Jake Paul's Team 10 house by a video editor on Saturday, June 29, after he told the two they weren't "real girls." 

After uploading a storytime video about the incident, Team 10's manager threatened Gibney with legal action if she didn't remove the video and issue a statement absolving Team 10. Since then, Team 10 issued a statement announcing a "full, internal investigation into the matter."

Did we miss any major YouTube drama that went down so far in 2019? Email: ktenbarge@businessinsider.com



This guy followed 'Red Dead Redemption 2' characters for a full day and discovered just how detailed the game really is

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Just how detailed is "Red Dead Redemption 2," exactly?

While there are tons of activities and storylines to explore in "Red Dead Redemption 2," Joe from the YouTube gaming channel DefendTheHouse recently decided to spend a full day in the game just following around a handful of non-playable characters, or NPCs, and nothing more.

The results are fascinating. These characters hardly play a role in the game, yet they still have unique schedules and characteristics.

Take a look at what happens when you follow random people around in "Red Dead Redemption 2" all day:

SEE ALSO: The 7 most incredible things I've seen in 'Red Dead Redemption 2,' the huge new blockbuster game from the makers of 'Grand Theft Auto'

Here's our first NPC. Let's call him Shepherd. Around 8 a.m., Shepherd heads off to work.



He tends to sheep at the farm between 8:30 a.m. and noon.



Around 12:30 p.m., Shepherd moves bags of feed to the farm for the pigs, sheep, and goats.



He continues moving bags of feed through the rest of the workday.



Around 9:15 p.m., Shepherd calls it a day and heads to the local bar for a drink.



And just after midnight, Shepherd returns home to sleep.



The DefendTheHouse channel surmised that this character must work in the sheep yards, generally keeps to himself, and might be from out of town, given that he's sort of a loner.



Let's look at another example, just to see how different two NPCs can be. Let's name this guy Jameson.



Jameson wakes up in a bar at 6:45 a.m. and heads to work at his construction job.



After a couple of hours of work, Jameson sneaks away to take a swig of his flask.



After a 15-minute booze break, Jameson returns to the construction, hammering nails and whatnot.



Jameson leaves work around 1:45 p.m. and heads to the local saloon for lunch.



After about an hour, Jameson heads back to work.



Jameson works from about 3 to 6:30 p.m., when he starts cleaning up the mess made by the construction.



At 7:15 p.m., Jameson calls it a day and heads to a busy bar for a drink and some friendly company.



After a few hours of stumbling around drunk, Jameson finds his favorite table and passes out.



The DefendTheHouse gaming channel believes this NPC is probably unmarried and could even be homeless, adding that he also "drinks too much."



Those are just two examples of what NPCs do all day in "Red Dead Redemption 2," but the video from DefendTheHouse shares even more.

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